Viettel Group: Asia’s Most Influential Telecommunications Enterprise
Founded in 1989 in Vietnam, Viettel Group has grown into one of the world’s fastest-expanding telecommunications giants, serving over 110 million subscribers across 11 countries in Asia, America, and Africa. With a workforce of more than 70,000 employees, Viettel’s expertise now spans beyond telecommunications to include hi-tech research and development, information technology, construction, and postal services. As a recipient of the Asia’s Most Influential Companies award by the ACES Awards 2020, Viettel exemplifies enterprise innovation and leadership in the telecom sector.
Telecommunications Infrastructure Leadership Across Asia
Viettel owns the largest telecom infrastructure in most of its markets. In Vietnam alone, it operates over 70,000 base transceiver stations, delivering up to 95 percent nationwide coverage—including remote islands and rural regions. Viettel was among the first telecom operators globally to achieve full national 4G coverage using cutting-edge 4T4R technology. By the end of 2019, the number of 4G subscribers doubled compared to the previous year, reaching 23 million users. These milestones highlight Viettel’s commitment to connectivity and strengthen its position as one of Asia’s Most Influential Telecom Companies.
Global Brand Recognition in Enterprise Growth
From 2014 to 2019, Brand Finance listed Viettel among the world’s top 50 fastest-growing brands, the only Southeast Asian company to receive this global recognition. In 2020, it was ranked in the top 30 of the Brand Finance Telecoms 150 report, reinforcing its influence as a telecommunications enterprise. This consistent brand growth and market presence contributed to its recognition by the ACES Awards as one of Asia’s Most Influential Companies in the Enterprise category.
Leading 5G Innovation and Digital Transformation
Viettel is undergoing a full-scale digital transformation to improve customer experience, boost operational efficiency, and drive sustainable revenue. Its focus on next-generation technology includes early adoption and deployment of 5G. In January 2020, Viettel successfully completed Vietnam’s first 5G video call, becoming one of the first 50 global telecom companies to roll out 5G technology. Uniquely, Viettel is also among the few companies worldwide that manufacture their own 5G network equipment, positioning the company at the forefront of digital enterprise transformation in Asia.
Corporate Social Responsibility and Community Impact
Embracing the role of a Caring Innovator, Viettel integrates corporate social responsibility across its core operations. Programs such as Operation Healthy Heart fund life-saving surgeries for children with congenital heart disease. Its Educational Network Program, launched in 2008, has connected schools across Vietnam with free broadband internet access, closing the digital divide and supporting national education goals. These CSR efforts reflect the sustainability-driven leadership recognized by the ACES Awards.
Employee-Centric Culture and Workplace Innovation
Viettel fosters a people-first culture, offering competitive compensation, performance incentives, and comprehensive health insurance. The company also supports employee well-being through sports and arts memberships and provides direct aid during financial hardship. This strong internal support system not only enhances employee satisfaction and retention but also strengthens Viettel’s reputation as a forward-thinking and socially responsible enterprise.
A Model for Telecommunications Leadership in Asia
With unmatched infrastructure, a bold digital agenda, and a deep commitment to community development, Viettel Group continues to set the gold standard for telecommunications companies across Asia. Its status as one of Asia’s Most Influential Companies—awarded by the ACES Awards 2020—solidifies its position as a driving force in innovation, sustainability, and enterprise excellence.
Shanggari Balakrishnan, Chief Executive Officer of MORS Group, described Viettel as a company that has covered every aspect of outstanding business practices admirably, with concentrated focus on its business, technology, publics, community, and employees.
