Redefining Retail Leadership in Asia
SM Supermalls stands as one of Asia’s most dynamic and influential retail developers, shaping the future of shopping and community spaces across the region. With 89 malls in the Philippines and several more overseas, the brand has become synonymous with progress, accessibility, and world-class retail experiences.
Guided by its president, Steven Tan, SM Supermalls has built a legacy grounded in innovation, inclusivity, and environmental responsibility. Every SM mall is more than a commercial destination – it is a community hub that connects people, empowers businesses, and celebrates Filipino creativity.
The company’s success lies in its ability to anticipate customer needs while staying deeply rooted in its social mission. Through its commitment to operational excellence, sustainable growth, and shared prosperity, SM Supermalls continues to set new benchmarks for retail development in Asia.
Driving Innovation and Customer Experience
Innovation lies at the heart of SM Supermalls’ strategy. Through digital transformation and technology integration, the company has enhanced convenience, accessibility, and engagement for millions of shoppers. Initiatives like the SM Malls Online App and Click & Collect have seamlessly bridged physical and digital retail, creating a hybrid commerce ecosystem that caters to evolving lifestyles.
SM Supermalls’ commitment to progress extends beyond its customers—it empowers its tenants and partners as well. SM supports micro, small, and medium enterprises (MSMEs) by providing them with spaces, training, and market access, enabling local entrepreneurs to grow and succeed within the country’s premier retail destinations. These efforts strengthen the local economy and cultivate a business ecosystem rooted in inclusivity, collaboration, and shared growth.
By combining cutting-edge digital tools with human-centered service, SM Supermalls transforms retail into a meaningful, experiential journey that connects communities and enhances everyday life.
Sustainability as a Core Business Principle
Beyond retail excellence, SM Supermalls has emerged as a pioneer in sustainability and climate resilience. Its Green Movement, SM Cares, and other advocacy programs represent a company-wide commitment to protecting the environment while uplifting lives.
Across multiple properties, SM operates with renewable energy systems, rooftop solar panels, and energy-efficient infrastructure. Water conservation and waste reduction initiatives such as rainwater harvesting, LED lighting, and waste segregation are integrated into daily operations. The long-running “Trash to Cash” recycling drive, which allows mallgoers to exchange recyclables for rewards, demonstrates how sustainability can engage and inspire communities.
Resilience is another cornerstone of SM’s sustainability framework. Its malls are built with flood-prevention features, elevated foundations, and emergency response systems to ensure operational continuity during natural disasters. These measures not only safeguard SM’s property but also protect the people and community it serves.
A Legacy of Purpose and Shared Growth
SM Supermalls’ success is defined by its belief that real progress is measured by its impact on people and society. From supporting small businesses to promoting inclusive hiring, the company ensures that growth benefits everyone. Under Tan’s leadership, SM continues to nurture a people-first culture through professional development, employee wellness, and diversity-driven initiatives.
The company also collaborates closely with local governments and NGOs to advance environmental protection, disaster preparedness, and community development. Each partnership reinforces SM Supermalls’ broader vision—to be a catalyst for positive change in every community it serves.
SM Supermalls’ recognition as both an Industry Champion and a Top Sustainability Advocate at the 2025 ACES Awards affirms its dual legacy of excellence and empathy. Its story proves that business success and sustainability are not separate pursuits but complementary forces that define the future of responsible enterprise in Asia.
Looking Ahead
As SM Supermalls enters a Bold New Era, its mission remains clear: to innovate with integrity, serve with purpose, and lead with compassion. The company’s journey embodies the belief that great businesses do more than drive economic growth; they nurture people, protect the planet, and create a lasting impact that endures for generations.
