Ronald McDonald House Charities Malaysia


Community Collaboration Award

Ronald McDonald House Charities Malaysia

Community Collaboration Award


about Ronald McDonald House Charities Malaysia

“A foundation of care”

Ronald McDonald House Charities Malaysia (RMHC) enhances the health and well-being of underprivileged children and underserved communities across the country.

Ronald McDonald House Charities Malaysia (RMHC) is a non-profit organisation instituted in 1990, with a goal to create, find, and support programs that directly improve the health and well-being of underprivileged children as well as underserved communities across Malaysia. The focus areas of its programs are mainly pertaining to children’s needs for education, health, and welfare, as well as support for the autism community, cleft community, and low income families, especially the urban poor.

Throughout the years, RMHC has made a lasting positive impact through its efforts by way of partnering with various service providers, authorities, companies, and other organisations to deliver these programs that serve the greater good. On a global level, RMHC focuses on offering home-away-from-home accommodation facilities to families of paediatric patients at hospitals. Locally, RMHC supports Malaysian children through 3 programs, comprising Ronald McDonald Sensory Room (partnering with local hospitals, therapy centres and care centres to set up therapy rooms for autism kids), Gift of Smile (partnering with local hospitals to enable access to children born with cleft issues towards corrective surgeries), and Back to School (partnering with the Ministry of Education to provide children from low income families with school essentials for the new school terms).

Upon identifying impact areas to hone in on, RMHC diligently identifies the relevant partners to collaborate with to ensure that the programs would sustain and continually serve the community. Amongst some of its most distinguished partners include Universiti Kebangsaan Malaysia through Hospital Canselor Tuanku Muhriz since 1990, Universiti Sains Malaysia through Hospital Universiti Sains Malaysia since 2019, and the Ministry of Health through Hospital Tunku Azizah since 2021.

As a result, the Ronald McDonald House program eases the burden of families who travel far to accompany their children seeking treatment at partner hospitals. 35 Ronald McDonald Sensory Rooms have been established nationwide with the first one built up in 1999, while the Gift of Smile program has been expanded to 12 partner hospitals with corrective surgery facilities for children born with cleft lip and palate. The Back to School program, on the other hand, distributes school bags and supplies to the proper beneficiaries selected by the State and District Education offices.

Governed by committee members who are elected every 2 years alongside secretariat members, RMHC, along with its partners, hold one another accountable to monitor the effectiveness in delivering these programs and ensuring that their objectives are met. RMHC also collaborates with McDonald’s Malaysia and the community within the McDonald’s system, restaurants, franchisees, and vendors to fundraise for the funding and sustainability of these programs. Furthermore, McDonald’s staff frequently support RMHC via diverse activities and events.

As a non-profit organisation, RMHC’s sustainability strategy is defined by several pillars. These include increasing access to quality healthcare, building capacity to support expanding needs, elevating its mission and brand to deepen the understanding of its impact, distinguishing RMHC as an equitable and inclusive organisation, and influencing the health and philanthropic sectors to advocate for and invest in healthcare where families are fully involved.

It goes without saying that being conferred the Community Collaboration Award by ACES affirms RMHC’s ingenuity in harnessing and leveraging the resources of the collective community to build a lasting legacy of contribution that is authentic and restores faith in a social conscience on an entirely different level. People often say that it takes a village, and RMHC has most definitely emphasised this by fostering communal care in the most tactical way possible.

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