PT XL Axiata Tbk (XL), is the second largest telecommunications company in Indonesia. With over 18 years of experience in the Indonesian market, XL is regarded as one of Indonesia’s premier cellular mobile Data and Telephony services providers.

XL is the only mobile operator with an extensive fibre optic network. When XL launched its 3G service in September 2006 it became the first operator to offer 3G services in Indonesia. XL is also credited with bringing cellular services to ordinary Indonesians. It introduced the budget “Rp1/second” programme in 2007 – providing more middle-and lower-income people with access to cellular telephone services.

XL developed from a small company offering basic telephony services into one of the country’s largest telecommunications companies, with extensive network infrastructure and services around the country. XL provides services for retail customers and offers business solutions to corporate customers.

Dedicated To Indonesia’s Development
XL Axiata’s community care campaign is “Persembahan XL memajukan Indonesia” – which is about XL’s dedication to developing Indonesia. XL is committed to conducting business fairly, impartially and in full compliance with all applicable laws and regulations in Indonesia.

At XL Axiata we are committed to the development of Indonesia through the triple bottom line of economic, environmental and social management – in line with our group’s broader goal of advancing Asia. We strive to be a socially responsible and sustainable business by offering our customers affordable products and services with wider coverage, and state-of-the-art customer centric touch points. At the same time, we recognise the importance of using telecommunications as a tool to empower local communities and maximise their potential. By partnering with multiple NGOs and relevant parties such as the government, educational institutions and the private sector to achieve our success, their outreach programmes have contributed positive results to both the organisation and stakeholders.

Being a good community citizen, XL has in place a Code of Conduct (Uncompromising Integrity & Exceptional Performance) that serves as documentation of their commitment to ensuring their business dealings are conducted in a manner that is efficient, effective and fair – to ensure that it is the responsibility of every employee to act in accordance with the company’s group code of conduct. XL call this “performance with a heart”.

Here are some community care projects that are being implemented within the company and the country.