All Trakindo’s Education, Environment, Health and Compassionate Relief programmes are managed by the company, with the assistance of parties which help Trakindo in translating the mission. Trakindo works with local NGOs on building soft skills while the technical parts of the programme and internal engagement is sourced through volunteer programmes conducted by Trakindo.

Being a good community citizen is not only ingrained into the company’s policies and standard operating procedures, but is planned into Trakindo’s five-year/ medium term strategy and yearly strategy, to be implemented in the policies and standard operating procedures, and accounted for in the key performance indices. Trakindo measures the results of the strategies in corporate citizenship through balance score cards and individual KPls. The company has a CSR unit under the Corporate Communications and CSR Department, which is placed under the supervision of the Chief Administration Officer.

Trakindo’s employees get immersed in the company’s CSR outreaches via an employee volunteer programme which allows staff to teach at selected schools. This gives all employees from different business units the same chance to get involved, whether they are permanent employees or contract staff. This involvement in turn empowers staff, boosting their morale and motivation. It also develops team work and leadership skills.