“Employer of Choice“
The Good Food, Good Life company is also a good workplace
The history of food and beverage giant Nestlé goes back 155 years to 1866 in Switzerland. Such longevity would not be possible if the company did not know how to care for and nurture its employees. Today, it has grown to become the world’s largest food and beverage company.
In the Philippines, Nestlé began operating in 1911, a good 110 years ago. As it built itself over the years to become the institution that it is today, the company has come to be regarded as the “Kasambuhay” or “trusted companion” in the lives of Filipino families. At the heart of its business are its employees. Behind Nestlé Philippines’ purpose, products and strong legacy is a dedicated organization of Kasambuhays who believe that being a part of Nestlé means being a force for good.
Nestlé’s workplace values are rooted in respect – for human rights, labour practices, diversity, growth and wellness. The company fully supports the United Nations Framework and Guiding Principles on Business and Human Rights, and aims to be a best-practice example in the way it does business. In line with this, the company has ensured that all its employees are trained in human rights. Its labour practices foster a culture based on trust, mutual respect and dialogue to work together to create and maintain positive individual and collective relationships throughout its operations.
The company embraces diversity across its workforce and aims to foster a workplace culture, environment and leadership that provides equal opportunities for everyone to contribute, grow, feel valued and accepted regardless of age, gender, race, ethnicity and ability. The company’s inclusion efforts are focused on four pillars of diversity: gender balance, differently-abled, LGBT+ community, and race and ethnicity, all underpinned by Nestlé Needs Youth, a programme to help 10 million young people around the world gain access to economic opportunities by 2030.
Nestlé offers employees the opportunity of an exciting career by providing continuous development and training for everyone, from the factory floor to top management. The company promotes leadership at all levels through mentoring, people manager coaching, and holistic performance reviews. The Nestlé Leadership Framework identifies key success drivers and expected competencies for each employee. These are enabled by the Performance & Development Plan (PDP) as a tool to map career aspiration, keep track of individual development, and document performance goals and reviews. Employees and aspiring leaders get to select from a variety of corporate training programmes for professional and leadership development. With operations in almost every country, the company uses its global presence to provide employees global career opportunities.
Staff safety and well-being is paramount. Nestlé is committed to preventing accidents, injuries and illnesses related to work. The Nestlé Policy on Safety and Health at Work sets out everyone’s responsibility for achieving zero accidents, including compliance, continuous improvement, behaviour, and leadership and participation. Additionally, the company promotes workplace flexibility by providing customised work arrangements to enhance employees’ sense of well-being and job satisfaction, enabling them to better balance personal needs and business requirements.
With its philosophy of going over and beyond the minimum requirements of the law whenever possible, pay and working conditions are not only compliant with labour standards, but are often above and beyond industry norms. The company’s commitment to employee well-being was demonstrated during the COVID-19 pandemic. Nestlé Philippines put its over 5,000 employees first by providing a number of benefits, including full pay for all employees whether working from home or not, flexible working arrangements that prioritised employee safety, medical support such as reimbursement of medicines purchases, and mental health programmes – actions that strengthen the company’s position as employer of choice.
“Nestlé is a true success story. It has been consistently delivering dependability in an ever-evolving global marketplace. Nestlé knows its customers. And perhaps more importantly, the company knows its employees and goes the extra mile to make sure they are taken care of.”
Shanggari Balakrishnan, Chief Executive Officer, MORS Group