“All voices heard”
Manulife Cambodia focuses on diversity and inclusion
Manulife (Cambodia) PLC is a life insurance company that was established in 2012. With the help of its customers, employees and partners, the company has successfully become an industry leader. As evidence, the corporation protects over 120,000 Cambodians and almost 30 million customers around the globe.
The executive management team works very closely with functional heads and respective teams to embrace Manulife’s corporate culture of Diversity and Inclusion. Listening to the voice of the company’s employees is its priority, as it heavily influences the corporation’s business direction and decisions. The corporation actively listens to feedback from employees, analyses staff engagement and provides competitive compensations and rewards. This approach reinforces the importance of the life insurance company’s values.
In 2019, 98 percent of Manulife’s employees took part in a survey called the Global Engagement Survey. Manulife Cambodia received the engagement proxy rate of 81 percent, one of the highest in the region. The results show that the organization’s employees are content and happy with the corporate culture they are immersed in.
The corporation is also a great promoter of equality in the workplace, and actively takes action to support the advancement of women in senior managerial positions. This acts as a symbol of the company’s dedication to manufacturing an inclusive and diverse culture which makes Manulife a great place to work.
There are top three main reasons why employees of Manulife Cambodia enjoy working for the company. The industry leader’s competitive compensation and employee benefits includes life insurance coverage, medical and dental insurance coverage, maternity insurance coverage, pension fund policy, paid leave and a global shares ownership program. Additionally, the corporation offers its employees the opportunity to learn and grow by offering them certified accreditation professional course like CAA, ACCA, LOMA and other leadership development programs. Through the company’s corporate social responsibility initiatives, employees can volunteer and feel a sense of pride for giving back to the communities they are a part of.
Manulife’s Employee Value Proposition program is designed to attract the top talent in the market – having the right people in place and continuously motivating them is one of the company’s core missions. The corporation has also launched an internal mobility program where employees across Manulife’s operated market can apply for any role in any market location they’re interested in that fits with their qualifications. So far, Manulife Cambodia has brought in a number of expatriates to join the local team. Cambodian staff members have also been sent out to different parts of the world to join the other global teams.
These approaches and initiatives have retained the company’s staff members while keeping their spirits high. Manulife has successfully reduced the number of staff turnover rates significantly every year. The company has continuously modernized and made organizational retention strategies more attractive. This in turn keeps engagement scores remaining high and attrition rates decreasing drastically.
The objective of the recruitment and retention strategies is to ensure that Manulife remains a market leader and the best employer of choice in the Cambodian market. The corporation has won numerous Best Employer Brands Awards in 2019.
“The corporation actively listens to feedback from employees, analyses staff engagement and provides competitive compensations and rewards. This approach reinforces the importance of the life insurance company’s values”
Shanggari Balakrishnan, Chief Executive Officer, MORS Group
“The company’s focus on equality in the workplace, coupled with its efforts to ensure employees are cared for across the spectrum makes this company a feature-worthy organization”
Dr. Jayanthi Desan, Lead Jury, ACES Awards