“Keeping Faith Alive Through Turbulence“
The Philippines’ top provider of maintenance, repair and overhaul (MRO) services for aircraft safeguards employee welfare despite challenging times.
Lufthansa Technik Philippines (LTP) is the Philippines’ top provider of maintenance, repair and overhaul (MRO) services for civil, commercial and VIP aircraft, and was established in 2000 as a joint venture between Hamburg-based Lufthansa Technik AG and MacroAsia Corporation, the Philippines’ largest aviation support service provider.
Now in its 21st year of operations, LTP specializes in base and line management and maintenance for the A320 family, A330, A340, A380 and B777 aircraft types, including tailored maintenance programs, modification, completion and conversion as well as innovative cabin products, material pooling and engine services on top of digital fleet support, and boasts a central maintenance hub in Manila with 10 hangars.
As one of the 36 affiliates and subsidiaries within the Lufthansa Technik network, LTP consistently ensures superior quality, safety and reliability in its services that aptly reflects the world-renowned Lufthansa Technik standards, thus relentlessly showcasing the Philippines as an aviation stronghold in Asia-Pacific.
The challenging conditions presented by COVID-19 has undoubtedly taken its toll on aviation, albeit the fact that aircraft maintenance is imperative for the transport of vital cargo and the repatriation of Filipinos from around the globe. Despite having its operations intact, LTP revamped the business to adapt and achieve organizational agility in preparation for the post-COVID-19 reality of the industry.
LTP ultimately aspires to become the MRO provider of first choice in Asia, and in line with its goal to emerge as the leading employer of choice, LTP’s efforts have unequivocally paid off by way of being named one of ACES Awards’ Top Workplaces in Asia.
Year after year, LTP has retained its stature as one of the most sought-after employers for aviation and aeronautical graduates. This is hardly surprising as it prides itself on imparting a holistic employee experience that is all-encompassing, inclusive of a competitive package of compensation and benefits, comprehensive learning and development as well as support programs, and advantageous international exposure.
Its 2,800-strong workforce, composed mostly of Filipinos, is its lifeblood. Helmed by President and CEO Elmar Lutter, LTP has nurtured a formidable community within the workplace that champions interconnectivity and support in an altruistic environment, hence empowering its workforce to grow, both professionally and in their personal lives.
Besides keeping workforce attrition down at 20%, LTP has proactively devised measures to tide its workforce over these unprecedented times. Amongst them are a dynamic leave system, the provision of meals, supplements, vaccinations and other essentials, and other programs and assistance, such as an internal communication platform, a side hustle program to encourage new ventures, and a mental health program.
On top of its 8-Pillar program which is focused on integrity, excellence and success, an Employees Council has been established with a common purpose of developing the capabilities and uplifting the quality of life of LTP’s workforce.
LTP similarly prioritizes training programs to keep the skills of its workforce up to date through various learning and development curriculum. Due to the changes to the airline fleet in favor of narrow body aircraft, LTP also invested in the development of the mechanics in charge of the new aircraft types.
Synonymous with LTP’s core competencies including agility, business acumen, customer centricity, communication and collaboration, LTP’s goal of being the top workplace is further underlined by its Human Capital Strategy which highlights the cultivation of a culture that promotes staff engagement and attracts, develops, motivates, grows and retains talents.
“Lufthansa Technik Philippines has managed not only to muddle through the prolonged impacts of the pandemic on the aviation industry, but also to rise above as an exceptional role model, showing others just how indispensable its workforce is to the business.”
Shanggari Balakrishnan, Chief Executive Officer, MORS Group