Globe Telecom

2014

Best Company To Work For Of The Year

Globe Telecom

Best Company To Work For Of The Year

2014

About globe telecom

“Globe’s Circle of Happiness inspires each of the over 6,000 Ka-Globe employees to fuel Brand Love by driving Delighted Customers, Satisfied Shareholders and Engaged Employees. Employee satisfaction index is on a steady increase, ending at 73% in 2013.”

Globe Telecom is a strong challenger in the telecommunications arena in the Philippines. A leader in mobile service innovations, the company owns almost 50 percent revenue market share in the Philippines.

Globe has rooted its Human Capital of over 6,000 employees in a culture of innate care for its customers. They are guided by the Vision to have “The happiest customers, employees and shareholders” and the Mission to “Create a wonderful world for people, businesses, and the nation.” The corporate transformation philosophy is embedded in the Circle of Happiness, linking the relationship among the company’s engaged employees, delighted customer and the satisfied shareholders.

LEADERSHIP & COMPETENCY DEVELOPMENT

A deep and continuous talent bench is maintained through comprehensive and multi-faceted training programs available for all employee bands. The Management Development Program – a one-year management trainee program aims to give new hires a quick feel on all functions and accelerate their careers as managers in the company. ileadGlobe is a program that prepares the next generation of leaders from high-level executives, to mid-career talents, to young leaders. The Globe University promotes learning across the organization. It has 5 academies – Sales and Marketing, Leadership, Technical, Professional and Culture. They also partner with the Asian Institute of Management and Ateneo School of Business to train up participants in management skills.
OVER-ALL ENGAGEMENT

As a testament to deliver a wonderful working environment to its employees, The Globe Tower was built as an iconic building in Bonifacio Global City, Taguig. The open workspace and wired facilities allows collaboration among employees while espousing wellness (through its in-house gym and sports facility), cashless (transactions powered by its m-commerce product, GCASH), paperless (with a Google-powered reservations and communications process) and smokeless (a non-smoking, green energy building).
As Globe brings out an innovator in every employee, The Globe Innovation month was celebrated in August where the Innovation Forum of internal and external subject matter experts imparted knowledge and technology know-how to the Ka-Globe employees. The Globe City Game was also launched to gamify the innovation process and make idea generation fun and engaging.

Volunteaming through various volunteer-based causes is also a core pillar in building a service culture. Bangon Pinoy, a relief effort for Typhoon Haiyan attracted a total of 2,177 Globe employees volunteered nationwide, clocking 9,134 hours of service through a common desire to help.

With a 97% participation rate in the Employee Satisfaction Survey, Globe got a 73% over-all satisfaction index as internal rating from the employees. This stable uptrend of the metric over the years can be attributed to the wide range of programs on culture, leadership and wellness.

Globe also aims to be The Employer of Choice and surpass the #4 ranking of students from Top Universities.

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