Employees work in an open, collaborative environment that fosters innovation. Managers and executives sit side-by-side with other members of their department to make it easier for movement and the sharing of ideas. The company has 130 meeting areas in the building, from breakout rooms, a lounge area, art gallery, three open-space gardens, and an employee center. There’s also a cashless cafeteria powered by G-Cash, an IT bar, and “ICON” LED TV screens that keep employees informed at all times of business updates, product innovations, and marketing promotions. Google drives, hangouts, and circles are integrated into staff’s workflow to make office communication and file sharing more conducive.
Globe believes in creating a fun environment to work in. Fun@work is a Human Resource initiative that encourages people to participate in fun and exciting activities, events, after-office gatherings, such as electronic games, videoke nights and quiz bee Fridays, sports tournaments, exclusive weekly discounts and health/wellness activities.
At Globe, the employees are more than just colleagues, but family as well. To foster this family culture, the company ensures that every family member (Ka-Globe) is heard, understood, and included in everything they do.
A Ka-Globe Jam, an organization-wide town hall event which is held every quarter, where senior leaders, led by Globe CEO, Ernest Cu, summarizes and celebrates quarterly business results, achievements, and milestones of the company. It is also where business directions are discussed to help employees understand and take action.
More importantly, it is a venue for dialogue, understanding, and inclusiveness. Employees are given opportunity to voice their opinions, and are encouraged to submit anonymous questions directly to top management.
Globe further believes that it is the company’s duty to invest in the growth of their people through continuous training and upgrading, and thus, those components are an integral part of the company’s policy. Globe University enrolls employees in partner schools, and offer institutionalized training and development for technology and innovation, sales and marketing, leadership and professional development. Over 100 courses have been conducted, with over 2,900 employees and 1,000 leaders having benefitted from the program.
The Everyday Leadership program is designed for Managers, Directors, and Vice Presidents, to teach them the key actions, behaviors, aptitude and attitude of an effective leader – skills that help drive team performance and motivation.
The Customer First Circle (CFC) is a customer care program where employees are taught Lean Six Sigma to streamline processes and systems toward high-impact savings, and collaboratively work on projects to help the company serve the customer better. The company has an Innovation Forum, where they showcase Globe and partner companies’ most promising tech projects, while acquainting employees to existing ones.
Even the employees’ kids have benefitted from Globe’s development programs. The Junior Mobile Wizard provides part-time experience to kids, where they learn basic selling skills and are deployed in Globe stores around the country.
As an advocate for community and social responsibility, Globe nurtures its people’s innate desire to help the community by providing every employee with two days of Volunteer Time-Off annually to pursue their advocacy. It also institutes activity-based and skill-based volunteering to support a partner group or community, organising volunteers and providing pro bono services, capacity building, or skills transfer. The company also encourages ‘volunteaming,’ where employees are free to choose the advocacy in which they want to participate in. In 2017, volunteerism in Globe reached an all-time high of 52.8 percent of total employee base, with 3,803 employees volunteering for various social development causes with over 3,000 employees contributing over 60,000 man-hours.
