Genpact has created various touch points and communication channels with its employees, and believes strongly in transparency through Townhalls and department meetings where employees can bring up any issue before the top two executives, without fear of prejudice. Quarterly web chats with the leadership teams are another opportunity for all employees to raise their concerns, anonymously or otherwise.

The company’s diversity and inclusion programmes focus on creating a supportive ecosystem for all women employees. Genpact’s Returning Moms programme ensures that its women employees are well-supported once they come back into the corporate world after their maternity leave, while the Mother’s Break programme provides appropriate facilities for nursing mothers. There is also a 24-hour childcare facility available at all its sites.

Genpact’s Corporate Social Responsibility (CSR) programmes reach out immediately in the aftermath of an upheaval or calamity. Its employees have sourced, packed, organised and transported food, water, clothing, and other essential items, to people in need within hours of ‘permission to assist’ being granted by the government.

Long-term programmes organise English-language and other literacy classes in public schools. Genpact Philippines’ employees allocate a specific amount of their time to teaching the basics of reading and writing, sharing their knowledge and skills, mentoring young students, and giving them hope for a brighter tomorrow. Books, notebooks and all the supplies needed for these endeavours are donated by the employees.