In 1996, they progressed overseas, providing Original Equipment Manufacturer (OEM) laser toner cartridges to overseas markets. In 2002, Mega Laser incorporated as a Private Limited company and opened a new chapter – providing information technology products and servicing with a wide range of IT peripherals.
In Singapore they provide their services to educational institutions, the shipping industry, prestigious hotels, banks, government organisation and more. Their overseas customers are in Japan, the United States, Hong Kong, Korea, Malaysia, to name a few.
Keeping an eye on financials is crucial in this business. “We monitor our Profit & Loss closely and control our cash flow. We ensure the operational spending is reasonable. All the Mega Laser staff know the state of the company. Most of them have been with us for more than 10 years. We face situations together. When there is an economic downturn, we act fast to cut operating cost or restructure,” Yeoh explained.
Yeoh says they are very confident with their brand image. What gives them a competitive edge is that they are willing to go that extra mile when providing services and product information to customers. Information is exchanged regularly with business partner and customers.
They always seek to establish strategic interests in business, whether domestic or overseas, creating defendable and profitable business together with their clients and business partners.
“Our vision is to distribute more famous brands and a wide range of OEM products. We aim to have more IT business partners and to provide full support to all our domestic and overseas customers by being a one-stop supplies and solutions provider,” Yeoh explained.
“In our business strong relationships with all our business partners is very important. We have always had open discussions and exchange information. We build mutual understanding and trust,” he added.