“Vital and victorious.”
A walk through the park of market domination.
Viettel Group was established in 1989 in Vietnam. It is one of the world’s fastest-growing telecommunications operators, with over 110 million subscribers and more than 70,000 employees. It is present in 11 countries in Asia, America, and Africa. Besides telecommunications, it specializes in other fields including hi-tech research and development, information technology, construction, and postal service.
Viettel Group has the largest infrastructure in most of its markets. For example, in Vietnam, the company has more than 70,000 base transceiver stations across the country (up to 95 percent coverage) enabling the provision of mobile internet services from central to provincial areas, even in areas which are remote, as well as islands. Viettel Group is one of the first operators in the world to have 4G coverage nationwide with all its 4G stations using world-class 4T4R technology (4 transmitters, 4 receivers) since its launch. By the end of 2019, the number of 4G subscribers had doubled compared to 2018, reaching 23 million subscribers.
According to Brand Finance, from 2014 to 2019, Viettel Group was among the top 50 fastest growing brands in the world. It is the only company from South East Asia to be in that list, and one of only two telecommunications companies in the world to achieve this amazing feat. In addition to that, the company was listed in the top 30 in the Brand Finance Telecoms 150 2020, an annual report on the most valuable and strongest telecommunication brands.
Looking to the future, Viettel Group plans for a digital conversion in order for its units to improve their competitiveness and competitive position through better understanding and responding to customer needs, increasing operational efficiency, and increasing revenue. Digital transformation at Viettel Group includes digitizing processes, core tools, innovating business models and most importantly, building a positive digital culture in the organization.
According to Viettel Group, the rollout of 5G will be the top priority for operators in the coming years, and will be a major driving force for both domestic and foreign technology businesses to invest in 5G-based application services. In January 2020, Viettel Group had a successful trial video call on its 5G network, becoming one of only a handful of companies that manufactures 5G network equipment. According to the Global System for Mobile Communications Association (GSMA), Viettel Group is the only Vietnamese enterprise to rank among the first 50 network operators to successfully deploy 5G technology in the world.
Viettel Group envisions itself as a ‘Caring Innovator’. It is invested in the development of the community via its corporate social responsibility (CSR) programs especially in the areas of health, education, and poverty reduction. Among other CSR initiatives, its Operation Healthy Heart program funds surgeries for children under 16 years old with congenital heart disease throughout the country of Vietnam. The Education Internet Connection, also known as the Educational Network program, is a social program Viettel Group launched in 2008. Under the motto ‘Invest in education – invest in the future’, the program focuses on telecommunication infrastructure upgrade, equipment implementation, permanently free installation and usage of broadband Internet connection for schools and other educational establishments across the country.
To ensure its employees are happy, Viettel Group offers competitive salaries, and bonuses. Besides monetary compensation, the company also offers premium health insurance packages to all employees, pays for the membership fees to sports and art clubs to boost its employees’ physical and mental health, and provides financial support to employees who are in need of it.
“Viettel have covered every aspect of outstanding business practices admirably, with concentrated focus on its business, technology, publics, community and employees”
Shanggari Balakrishnan, Chief Executive Officer, MORS Group