To Quays, success as a leader is not just about doing well financially. “I believe a successful person must be well-rounded. A person must have a strong balance between work and family life. I believe that success in the working environment will lead to success in family and life and likewise.”

“My role models are my parents. Back in those days of limited access to the Internet and no connection to the outside world, seeing them work hard was always an inspiration for me to want to work harder. I hope someday I can be a role model for my children as well,” says Quays, who endeavors to constantly try to understand, and adopt the strength of different people in a bid to becoming a better business leader.

“Today’s leadership has switched from ‘power’ to ‘empower’. When dealing with Gen Y and millennials, ‘I’m the boss’ is replaced by ‘We are a team,’” Quays muses. He believes that leadership is about inspiring people to do things that they do not ordinarily do. “A good leader needs to strike the balance of being compassionate and driving results by having a clear vision and providing direction while understanding the capabilities of the team,” he stresses.