Microsoft Vietnam

2023

Innovative Tech Companies of the Year

Microsoft Vietnam

Innovative Tech Companies of the Year

2023

about Microsoft Vietnam

Empowering Achievement

In the 27 years that Microsoft has been operating in Vietnam, the American global tech company has been working with the public and private sectors to develop and implement their digital transformation strategies, and contributing to the country’s digital economic growth.

Microsoft is a multinational technology company that develops, manufactures, licenses, supports, and sells computer software, personal computers, and related services. Its best-known software products are the Windows line of operating systems, the Microsoft Office suite, Internet Explorer and Edge web browsers. It also offers AI and cloud computing  such as Copilot, Azure, Microsoft 365,  OneDrive, and video game consoles such as Xbox and touchscreen devices like Surface. 

Back in 1996, Microsoft was one of the first American Global Tech companies to open an office in Vietnam. The main office is in Hanoi and there is a branch office in Ho Chi Minh City. In Vietnam, Microsoft focuses on four main business areas: Modern Workplace; Business Applications; Infrastructure; and Data & AI.

Placing Power in the Hands of People

Microsoft believes technology can and should be a force for good and that innovation can improve the world and the lives of people everywhere. The company provides digital access and puts tools in the hands of everyone — because the root of great innovation is never just in technology itself, but in what people can achieve when leveraging them. 

Microsoft’s mission is “To empower every person and every organization on the planet to achieve more”. Today, Microsoft is investing over $16 billion a year in research and product development, specifically in innovations that are inclusive, meaningful, bold, responsible, grounded in trust, and applied and scalable.

Winning Edge

To achieve all this, Microsoft’s winning edge lies in their: Brand Equity: Microsoft is a household name and Microsoft’s co-founder Bill Gates is also widely respected as a visionary and philanthropist; Diversified Product Portfolio: Microsoft’s products and services spans segments and markets with Windows, Office, Azure, LinkedIn, Xbox, Surface, Github, Bing and Copilot; Market Outreach: Microsoft operates in over 190 countries and Microsoft’s Windows operating system is installed on over 700 million devices worldwide; and Environmental Policies and Philanthropy Activities: Microsoft has pledged to become carbon negative by 2030 and remove all its historical emissions by 2050. Microsoft also supports various causes and initiatives through its philanthropy arm, such as education, health, and disaster relief.

Providing Assistance and Support 

When the COVID-19 pandemic first hit the country in early 2020, Microsoft offered the Ministry of Health free Azure cloud services to help the Ministry build and run its website to provide the latest news and updates on the coronavirus outbreak.

In 2020, when the pandemic hit Vietnam, Microsoft Vietnam provided a free virtual learning platform − Microsoft Office 365 A1 −to some seven million students and teachers in 61 cities and provinces across the country. Microsoft Vietnam received appreciation from the Prime Minster Vu Duc Dam in 2021 for its contribution to combat Covid-19.

In 2019, Microsoft signed an agreement with the Department of Cyber Security and High-Tech Crime Prevention under Vietnam’s Ministry of Public Security to tackle malware infection, cyber threats and vulnerability.

In 2021, the Vietnam International Joint Stock Commercial Bank (VIB) − one of the first ones in the region to move to digital banking − worked with Microsoft Vietnam to deploy a multi-cloud ecosystem. Other financial institutions and businesses that have transformed on Microsoft’s platform include SSI Securities, ABBank, Sacombank, and Standard Chartered. 

In 2022, VTC Multimedia Corporation and Microsoft Vietnam signed a comprehensive strategic partnership in three years to leverage Vietnam’s e-sport market to release Age of Empires games versions I, II, III, and IV in Vietnam. 

Also in 2022, Microsoft Vietnam successfully launched a new hybrid workplace in Hanoi using Microsoft’s AI-empowered products and solutions.

In 2023, Microsoft Vietnam signed an MoU with VinBrain to expand AI-powered healthcare to patients worldwide, using Microsoft Azure for VinBrain’s DrAid™. The company also partnered with Trusting Social to bring AI-powered agents to enterprises, backed by Microsoft Cloud and AI technologies.

Eastern Communications’ talent development and career advancement programmes are put in place to determine talents who are ready for next level, leadership roles or critical roles. The organization conducts a Talent Assessment, which determines readiness; and identifies development programs that the incumbent will need to achieve and be successful in the target position.

Shanggari Balakrishnan, Chief Executive Officer, MORS Group

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