Born in Penang, Malaysia, the Managing Director has turned around the fortunes of the company, starting with a successful financial performance in 2016. He has gone on to continue the growth with an introduction of a new manufacturing line for a custom production and solution for a market-leading company. “The business went through very challenging times in the last several years with decline due to local and global economic forces. However, we have turned around the business and have continued growth. I am excited to now continuously look to inject new investments and talents to the team to support our positive outlook in 2018,” says Khoo.

Khoo believes that the two most difficult challenges in the business are related to the mindset and behaviour of its people. Instilling a culture of continuous improvement towards operational and commercial excellence at all levels in the company is something he is admirably trained for. “For the prior several years, there was some loss of confidence and direction in this business due to the softening of the market and the decline in business. The three-step process I adopted to turnaround the business was to establish and communicate a clear direction and strategy, thus bringing everyone on board and aligning them. Following that was realignment to a leaner and more simplified organisational structure towards the new business direction. Finally, relentless discipline, regular communication and the expectation of excellence in execution of the plan was what carried it through,” shares Khoo.

“On a personal level, it wasn’t too much about how it built my leadership character, but it is more about imparting my experience to lead, mentor and develop a generation of future leaders,” he says.