These qualities alone, however, can take a potential leader only so far, and so Chong believes that never giving up is tantamount to success, as is “always fighting a good fight” and having an unwavering belief in your mission.
But a captain cannot scale mountains alone, and so, teamwork is paramount to achieving great things. For teamwork to work, he believes, good communication is the oil to smoothen things along the way.
The nature of teamwork has evolved, he recognises, over the decades: unlike the older, traditional family business structure, leadership nowadays involves trusting and delegating responsibilities to employees. With the advances in technology, too, business heads now have increasing access to more data and information, and so, sifting through it all and being able to make decisions amid all this big data, is crucial. And certainly, the adaptability to rapid changes in the market environment, Chong believes, is essential for any leader in business. These insights have clearly helped Corporate Excelsior to chart its success till today and into future journeys.