The company embarked on the journey of “Business Excellence”. This Framework, an integrated leadership and management system that describes the elements essential to sustainable organisational excellence, is used to assess and improve any aspect of an organisation, including leadership, strategy and planning, people, information and knowledge, safety, service delivery, product quality and bottom-line results.

“I want to inspire, induct and involve my staff with the success of the company and also plan for the future ahead. Training and developing our human capital allows us to prepare them for the future.”

What does he see as important characteristics of an entrepreneur? “The entrepreneur is also an innovator – a generator of new ideas and business processes. Management skill and strong team-building abilities and leadership are essential qualities of an entrepreneur.”